Errors and Omissions Insurance (E&O)!

Electronic Inaccuracies and Omissions Insurance is used to cover claims that result in monetary loss, as opposed to bodily injury (BI) or property damage, when electronic goods malfunction or fail to work as intended. (PD).

Let’s imagine a company understates its receivables by $500,000 over the course of a fiscal year due to a “bug” in its accounting software. An electronic products errors and omissions coverage would kick in to cover the software maker’s losses in this scenario. Commercial general liability (CGL) insurance is mandated because businesses are at risk of financial loss if they are found liable for injuries or damages to others but not themselves.

Errors and Omissions (E&O) Insurance: What Is It?

Errors and Omissions (E&O) Insurance: What Is It

Errors and omissions insurance (E&O insurance) is a form of professional liability insurance that protects corporations, their employees, and other professionals from claims of negligence or sloppy work.


  • Errors and omissions coverage is a standard part of professional liability insurance.
  • Having errors and omissions insurance protects businesses and professionals from claims of negligence made by their clients.
  • Insurance agents, doctors, lawyers, and even wedding planners all need errors and omissions insurance.
  • E&O insurance excludes illegal acts. Furthermore, it does not cover a broad variety of additional damages that are often covered by insurance.
  • Depending on their industry and level of risk, most firms should be able to find E&O insurance for less than $1,000 per year.

Errors and Omissions (E&O) Insurance: An Overview

Errors and Omissions (E&O) Insurance: An Overview

Coverage for mistakes and omissions is a standard feature of liability policies. It protects enterprises from bearing the whole cost of a claim made by a client against a consultant, financial advisor, insurance agent, or lawyer. It’s a common form of business insurance that provides protection for companies accused of wrongdoing.

E&O insurance is commonly obtained by businesses that provide services to customers for a fee. There are a lot of major commercial insurance companies that provide coverage like this. Businesses that are run from a home office do not qualify for errors and omissions coverage under a standard homeowners policy and must instead obtain separate coverage.

E&O Insurance Coverage

E&O Insurance Coverage

The benefits provided by E&O insurance to organizations or individuals may vary greatly depending on the terms of the contract and the insurance company offering the policy. In most cases, the following are covered by an E&O policy:

  • Mistakes, omissions, or faux pas committed while working.
  • Failing to deliver on a given date or service, or providing a subpar product.
  • Accidents in the workplace.
  • Negligence not following a set of rules, usually those of one’s trade.

Default on a contract.

If a company is sued, E&O coverage may contribute to the cost of litigation by covering things like attorney and court expenses. Legal representation and related costs are often covered, regardless of whether the company is found culpable or not. When the company is found at fault, E&O may pay for several kinds of judgment settlements. Damages to other parties, such as legal fees or lost profits, are also compensated for here.

While most E&O plans will not cover work performed outside of the country where the firm does the majority of its business, others do.

What E&O Insurance Excludes

What E&O Insurance Excludes

Plans like this do not pay for things like criminal prosecution or some civil court requirements. This includes acts of violence, theft, or other criminal behavior. E&O insurance often does not cover physical injury because general liability insurance typically does.

The E&O policy may or may not extend coverage to temporary employees, claims arising from work performed before the policy’s effective date, or claims filed in jurisdictions outside of the policy’s primary jurisdiction. Furthermore, it may not safeguard against data loss due to cybercrime, workplace accidents, or discrimination litigation. The last three possibilities are covered by various types of insurance.

E&O Insurance: Who Needs It?

E&O Insurance: Who Needs It

Errors and omissions insurance often pays for legal costs and settlements up to the policy’s limits. Expert advice and professional service providers often need this type of liability insurance. Without E&O coverage, a company might be on the hook for millions in damages and legal fees if it’s sued.

Professionals in the insurance and financial services industries can protect themselves with errors and omissions insurance.

Insurance authorities, the Financial Industry Regulatory Authority (FINRA), and sometimes even individual investors will insist that a business have errors and omissions coverage.

E&O insurance is not just useful for businesses in the financial industry, but also for NGOs, general contractors, and engineering firms. Wedding planners and printers are only two examples of service providers that should have errors and omissions insurance. Doctors, dentists, and other medical professionals often obtain malpractice insurance, a subset of errors and omissions insurance.

A client may sue an advisor or broker following a poor investment, even if the client was aware of and comfortable with the associated risks. Even if a court or arbitration panel finds in favor of a broker or investment advisor, the costs of defending against a claim might wipe out any potential profit.

Cost of E&O Insurance

Cost of E&O Insurance

Several factors, like as the kind of the business being insured, its location, and the history of claims filed and paid, contribute to the final cost of a policy. A higher underwriting risk means higher rates or less favorable terms for E&O insurance for a person or company with a history of legal troubles. The annual premium for errors and omissions insurance is from $500 to $1,000 per worker.

A case study of E&O insurance

A case study of E&O insurance

In this hypothetical situation, hackers have breached a company that runs servers for other companies and have gained access to private information and client data. The companies that have been harmed as a result of the inadequate security measures taken by the server hosting company file a lawsuit against the company.

The server hosting company reviews its E&O insurance to determine what is and is not covered. The corporation is protected from liability in such situations thanks to its all-encompassing errors and omissions insurance. Many businesses have insurance that will pay for their legal fees should they be sued in court. Any monetary damages determined by a court or an arbitrator are included as well.

Errors and omissions insurance may cushion the impact to a company’s finances and perhaps save it from collapse if it has adequate coverage. If you or your employees provide professional advice or services, professional liability insurance may be something to look into.

Who Requires Errors and Omissions Insurance (E&O)?

Accountants, investors, real estate agents, and insurance agents are all covered by errors and omissions insurance in the event that they make a costly mistake on a client’s behalf. Several government bodies mandate that workers in certain fields obtain E&O insurance either via their employer or independently.

How Important Are Errors and Omissions Insurance?

If a client loses money because of an error or omission in the financial advisor’s application, consultation, or investment recommendation, the client can sue the advisor. E&O insurance will pay for your legal defense and any damages you may owe a customer.

Does E&O Insurance Cost Much?

The amount spent on errors and omissions insurance will change based on factors such the company’s size, sector, and claims record. The annual cost of E&O insurance for a single worker might range from $500 to $1,000.

Is Liability Insurance the Same as E&O Insurance?

The words professional liability insurance and errors and omissions insurance can be used interchangeably. However, professional liability insurance and E&O insurance are not the same thing. General liability insurance is more suited to cover claims of personal injury or property damage caused by a company’s goods, whereas errors and omissions insurance covers errors made expressly in the course of a business’s activities.


Errors and omissions insurance, or E&O insurance, protects a business against liability for mistakes that occur while running the company. When the company is at fault for missing a deadline, forgetting something crucial, acting negligently, or being irresponsible in any other way, the injured party might make a claim against it. In such a case, the company’s insurance policy may kick in to pay the associated legal and repair expenses.